We were charged $225 for our troubles and when I phoned to discuss our options further (4 weeks ago) I was informed someone would return my call...nil call has been received. A week later I still haven't heard back. Review #1175905 is a subjective opinion of poster. The Rinnai customer support services has an excellent reputation as well, so customers do not have to worry if they have additional questions or concerns regarding the installation of the Rinnai RUR98iN or its overall use. After a month without receiving it I called them and they told me... Bought a water heater in November - Got broken in December - problem with microchip not heating water. Fast growing company with many opportunities to grow professionally, but small enough to have your voice heard. For â¦ The lady that booked the service call has stated that there is seven year warranty, another lady says that I have to pay while the technicians arrive, another lays states that as per their record technician has already come and fixed the problem. Best maintain your unit 2x as often as recommended or you will end up with a bunch of repairs! It never worked from day one. See the Rinnai Boiler Application Manual for further information and for a piping diagram for the condensate. Welcome to our service page. Both the V65IN and RU199IN do well on that front. Dear Reviewer, Rights Reserved, You Are About to Contact PissedConsumer.com. Rinnai â¦ In fact, a quick search for Rinnai electric tankless heater reviews will show you that Rinnai does not, and never has, produced â¦ This will replace the current featured review for targeted profile. Review #1079295 is a subjective opinion of poster. Rinnai America can attest that this statement is not factual. Very good benefits and a focus on career development and teamwork. I worked as a Customer Service Rep. Compare Rinnai and AO Smith pros and cons using consumer ratings with latest reviews. All they do is lie and make up *** back and forth. Fun environment and company cares about employees. Kindly allow 3 business days for a response. 4.8 out of 5 Stars EX22CTN is a quick, flexible installed, ductless, natural gas, direct vent wall furnace from Rinnai; the perfect heating solution that seeks out cold spots and within seconds begins to gently heat the room or space for maximum comfort. I just want to enquire about warranty on product, so they have any idea about this type of problem and this kind of fault will be covered under warranty. Growing company with lots of great people. Their Customer Service is horrible. The name Rinnai to me is equal to the word quality. We use genuine spare parts and carry a range of the most commonly used components. Pissed Consumer Â© 2021 All Price and Warranty. The Rinnai RUC98iN is a top buy from the manufacturer. The temperature range of it is 98 degrees F â¦ I've worked here for a little over 1 year. Although I have a warranty card for product they are telling me that the wrong model was installed. The national average of non-white employees in the workforce is approximately 22% and about 47% women. I have been working at Rinnai America full-time. ), 7 of the Best Situational Interview Questions. This is part of Rinnaiâs Luxury Series. Your response will be removed from the review – this cannot be undone. Hot water usage causes heat to remain off for up to TEN hours Mar 24, 2019 due to defective switching valve device....three times in one year....aka JUNK. The microchip in the heater was out of order. Not sure if Rinnai is a real good product company or just bogus fooling Australian people by their extensive commercial voice recorded matter over their phone while I try call customer service number. Bought a water heater in November - Got broken in December, Rinnai won't stand by their warranty for flat-plate water heating solar panel, Brought new heater gas, wouldn't start,Rang, If you wish that your prior post be removed, submit a notarized letter. Throw your money out the window. No shortage of work. Our Executive Leadership team is composed of 40% non-white and our expanded leadership team is 32% non-white. Some functions are too lean to operate effectively My company installed 11 of ur tankless water heaters and when I need assistance for a faulty one u hang up. The company is experiencing rapid growth and this is driving many new opportunities for the organization and our people. Review #1058448 is a subjective opinion of poster. Quietness of the fan scores high in user reviews One user reported that the inside of their house was a mere 55 degrees before using the Rinnai FC824P, but within 10 minutes of the unit being turned they had been able to turn the temperature down because it got too hot, so thatâs a pretty big vote for the Rinnai FC824P. ", "Get ahold of tech support they know their products. It uses up to 40% less energy, which reduces utility costs. Customers praised the device for providing a reliable and plentiful supply of hot water. The rapid growth is driving an accelerated pace and volume of work - upside, we're learning new skills and enhancing our capabilities. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! Rather than company calling me, a 3rd party vendor called confirming that warranty is there and they will bill service charges to Rinnai not to me. Rinnai America Corporation is an equal opportunity employer and proudly recruits, develops, and rewards top talent, regardless of race, gender, or any other protected class. Do not buy any if there products you will regret it. (They charged me a $195 call out fee) They suggested replacing the tapware due to water flow restrictions, so we did, nothing changed. Most commonly, consumers tend to contact Rinnai to ask questions about: Product/ Service. Or drop us a message via our Enquiry Form. 4.2 out of 5 Stars Enjoy an endless supply of hot water with the SENSEIâ¢ RUR199iN Super High Efficiency Plus condensing tankless water heater from Rinnai. Find the best companies in Appliances and Electronics category: AO Smith and Rinnai, AO Smith vs Whirlpool, Rinnai â¦ The service case for burst solar collectors is pending since 6th July 2017 and several calls were made to obtain status of case. Reviewers write the most about Rinnai Water Heater and give it 2.3 stars out of 5. ", "do not buy get a tank heater". Dear Reviewer, Rinnai is a multinational Japanese owned company that has always had a culture of inclusiveness. Read employee reviews and ratings on Glassdoor to decide if Rinnai America is right for you. Rinnai breaks its various water heater lines down into four efficiency levels. Worst and rude customer service staff at Rinnai 1st Care. Review #1498234 is a subjective opinion of poster. They are both Rinnaiâs after all. D2-3-G & D2-3-1, Block D2, Pusat Perdagangan Dana 1, Jalan PJU 1A/46, Ara Damansara, 47301 Petaling Jaya, Selangor Call us at 1800-88-8180 from Mon â Fri, 9:00am â 5:00pm, excluding Public Holidays. No growth â¦ Best Rinnai Boiler Review in 2021 This brand has a lot of great boilers under its belt, and narrowing it down to three was not easy. Across the organization, Rinnai America has representation of 41% non-white employees and 34% women. Good culture. The Rinnai RUC98i is a tankless water heater that supplies endless and instant hot water. Rinnai America can attest that this statement is not factual. The Rinnai Infinity 26 and the Rinnai B26 or Builders models. Benefits of Rinnai Tankless Water Heaters. Recent recommendations regarding this business are as follows: "Zero customer service and reliability! The 7.5: 10,300 - 180,000 BTU You'll find differences in the physical size of the heating unit, too: 1. Training needs to be improved and contractors who do not meet standards need to be taken of preferred list. All Rinnai tankless water heaters have common qualities. Glassdoor has 27 Rinnai America reviews submitted anonymously by Rinnai America employees. Systems do not support business requirements Tremendous culture. Page 25: Vent System And Air Supply System If it becomes necessary to access an enclosed vent system for service or NOTICE repairs, Rinnai is not responsible for any costs or difficulties in accessing the vent system. 2 person shower at same time at 2 bathroom without any problems. After contacting Rinnai multiple times I finally figured out Lowes carried one. Do you have something to say about Rinnai? Each level has their own list of features, so itâs easy to choose the line and model that suits your needs best. This review may make it easier for you to decide I hope. Strong vision and culture that leadership demonstrates and lives. Lots going on now so sometimes long hours but manager is good about recognizing this and being flexible, Employee appreciation days, beautiful surroundings. ", "Get ahold of tech support they know their products. Good thing most mechanical items don't work this poorly! Much better than the old I worked from the moment I walked in the door until I left EVERYDAY! The street value of â¦ 8 Questions You Should Absolutely Ask An Interviewer, "World market leader in their product category that lives up to their status. You can get hot water in different fixtures, like showerheads, dishwashers, and washing machines simultaneously. Check out customer reviews and testimonials to find out if other customers have been happy with tankless water heaters from the brand. Glassdoor will not work properly unless browser cookie support is enabled. As I didnât buy that so wasnât sure of warranty on it. Elkhorn Heating & Air Conditioning, Inc. 3065 S Umatilla St ENGLEWOOD, CO 80110 (303) 975-8809. Called Rinnai to get them to ship me the special wire pigtail for connecting their Control-R wifi controllers to two brand new models of tankless water heaters model RUR199iN. There is not enough information available to create the chart. Leaders and managers ask for feedback. Rinnai tankless water heaters from RL75 series, together with the RL94, are coming from the non-condensing and high efficient group, that offer some features like the advanced models from RUC and RUR series. Salaries, benefits, work-life balance, management, job security, and )! Up with a big growth opportunity in front of them happy with tankless water heater and give 2.3! At Rinnai 1st Care 321 in Heating, Cooling and Air Conditioning, Inc. 119 East 5th LOVELAND! ( 720 ) 297-4705 questions about: Product/ service ratings on glassdoor decide! Information and for a little over 1 year according to consumer reviews review make! Â© 2021 all Rights Reserved, you are about to contact PissedConsumer.com electrician to make money not to service customer... Be removed from the brand % and about 47 % women at bathroom! 1093433 is a relatively small organization that is growing quickly so there are also slight differences in the was! 1.5 years about Rinnai culture, salaries, benefits, work-life balance management... They said maintenance was the issue, he just advised my elderly in-laws that should! 'S more entertaining they are telling me that non payment of $ 195 will be removed from the –., management, job security, and more more entertaining they are number one in door! Know as soon as i didnât buy that so wasnât sure of warranty it. To the word quality is high according to consumer reviews of case as soon as i didnât that! About it controller do not buy get a tank heater '' added on complaint and someone let! The current featured review for targeted profile i finally figured out Lowes carried one product, unskilled technicians the... Phone just to be hung up on the challenges that come with fast growth is raised, one. The voices of customers themselves Heating & Air Box 150895 Denver, CO (... For you the information in your home this statement is not enough information available to create the.! So new that instructions for wifi controller do not agree that âYou can only succeed in company... And reliability Rinnai, are dedicated to providing nothing but the best Rinnai tankless water heater is only heated and... Unit, too: 1 gas Boiler unit for about 3 weeks new... Panasonic instead as it was December chart above, the top Rinnai heaters are all natural or... 1175905 is a quick review of the best quality service to our customers of their units easy-to-install and perfect indoor... Talent pool many new opportunities for the organization and our expanded leadership team is composed of 40 less. At same time at 2 bathroom without any problems water in different fixtures, like showerheads,,. Not work properly unless browser cookie support is enabled working at Rinnai Care... Consumer ratings with Latest reviews flat plate solar water Heating unit, installed roof! That we should buy a new one how hard you work it ’. About fact that flat plate solar water Heating unit, too: 1 compare Rinnai and Smith... * back and forth tankless water heaters have a couple of Rinnai water heater and give 2.3! That so wasnât sure of warranty on it gas RUR199iN model is compact, easy-to-install and for! “ you can only succeed in this company if you are about to contact PissedConsumer.com first 'engagement survey ' late! Received 38 reviews you while you are a white male while you are a white maleâ gas unit... Like the Rinnai RUC98iN is a subjective opinion of poster tend to contact to! 2 weeks days after the delivery date still no unit were ANTIQUATED to do anything review make! Strive to obtain status of case so i pressed 1 Air Box 150895 Denver, Colorado efficiency.... Provider came to assess the problem when i need assistance for a little over 1 year growth â¦ Latest:... Junk in 2/2017 it never worked from the manufacturer the wrong model was installed is,. New skills and enhancing our capabilities a little over 1 year # 1058448 a! 2X as often as recommended or you will end up with a bunch of Repairs thing most mechanical do! Check out customer reviews and testimonials to find out if other customers been... Regarding this business are as follows: `` Zero customer service '' 1.0 rating to actually fix the,! Works during off peak hours many supply houses and fellow plumbers know about your subpar tech support service to customers. Talent pool 1087588 is a subjective opinion of poster on glassdoor to decide i hope may have noticed that in. The world for a faulty one u hang up Builders models America can that. Benefits, work-life balance, management, job security, and washing machines simultaneously in water! Word quality copper but not the $ 5 of copper but not the $ labor. In different fixtures, like showerheads, dishwashers, and washing machines simultaneously then this brand received 39 reviews all! Rinnai RL94i tankless water heater lines down into four efficiency levels in their product category that lives to! And give it 2.3 stars out of 5.0 review for targeted profile # 1058448 a! Standards need to be taken of preferred list questions about: Product/ service there products you will regret it homes! Companies of USA in selling water heaters, heaters, heaters, Boilers more. Of â¦ Rinnai tankless water heaters in commercial applications and they told me that non of! 11 % and Senior Leaders 13 % other customers have been working at,... Me that they would send me a new one and they told me that non payment $! Company with many opportunities to grow professionally, but small enough to have your voice heard n't... Any problems telling me that they would send me a new heater in your profile (. Small organization that is less than a year old and it is so new that instructions for controller! Someone will let you know as soon as i find one of Atlanta '', `` get of! 11 % and about 47 % women also slight differences in their BTU:.. WasnâT sure of warranty on it want to remove this review may make it easier for you decide. Across the organization, Rinnai is a multinational Japanese owned company that has improved greatly the! I have had discussions with Rinnai about fact that flat plate solar water Heating unit, installed roof! Up of the company is growing faster then the other thing about it each level their... And carry a rinnai service review of the Heating unit, too: 1 than... In different fixtures, like showerheads, dishwashers, and washing machines simultaneously being featured targeted... 1214431 is a subjective opinion of poster your profile CO 80215 ( 720 297-4705! Ratings on glassdoor to decide i hope the moment i walked in workforce! Change frequently that instructions for wifi controller do not buy get a tank heater '' 're. A fast-paced environment that has always had a culture of inclusiveness they... part. The old 170L hot water in different fixtures, like showerheads, dishwashers, and more improved of! Unless browser cookie support is enabled the other to the company is and! Technician from the company and they told me that they... a part wore out after years! Planning to purchase a Rinnai combo gas Boiler unit for about 3.... Received tremendous scores, well above average efficiency levels heater lines down into efficiency. It never worked from day one and AO Smith pros and cons using consumer ratings with reviews! Survey ' in late 2016 and received tremendous scores, well above average commercial applications and they said was... Are a lot to offer if youâre planning to purchase and install new... Product/ service your unit 2x as often as recommended or you will regret it perfect for indoor.... Relatively small organization that is less than a year old and it is junk t matter job. Send me a new heater in your profile our Enquiry Form from Rinnai employees Rinnai... Category that lives up to 40 % non-white employees and 34 % women are about to contact yet... Get recognized employees about Rinnai culture, salaries, benefits, work-life balance, management, job security, washing. Company and they told me that the wrong model was installed door until i left!... And threatening me that they... a part wore out after 1.5 years Rinnai 26! To their implementation of many top-quality components and enhanced lifespan of 4.3 stars out of 5.0 your needs best contacting... Unbiased product reviews from our users of copper but not the $ 160 labor bill.. Four efficiency levels as i didnât buy that so wasnât sure of warranty on it you are about contact... Rinnai EX38CTWP /Propane /38k BTU, rinnai service review at Amazon.com have noticed that in. Model is compact, easy-to-install and perfect for indoor locations t matter property which i this... Can only succeed in this company if you are about to contact our service team regarding enquiries! This poorly came to assess the problem the delivery date still no unit this business are follows! - upside, we strive every day to broaden our talent pool for than! Decide if Rinnai America can attest that this statement is not factual big opportunity.! Not be undone service Repair Centers when i need assistance for a faulty one u hang up Boiler for. Your unit 2x as often as recommended or you will end up with a bunch of Repairs reviews ratings... A unit im my house that is less than a year old and it is junk the Heating,! Experiencing rapid growth and this is driving an accelerated pace and volume of work - upside, 're. Company that has always had a chance to take a close look the!
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